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Recent Patient Survey

Parkside Medical Centre

GP Survey Results 2022

Your local GP services

44% find it easy to get through to this GP practice by phone

ICS Average: 54% National average: 68%

87% find the receptionists at this GP practice helpful

ICS Average: 85% National average: 82%

52% are satisfied with the general practice appointment times available

ICS Average: 57% National average:55%

26% usually get to see or speak to their preferred GP when they would like to

ICS Average: 35%  National average:38%

Making an appointment

55% were offered a choice of appointment when they last tried to make a general practice appointment

ICS Average: 61%    National average:59%

74% were satisfied with the appointment they were offered

ICS Average: 76%    National average: 72%

95% took the appointment they were offered

ICS Average: 96%  National average: 96%

56% describe their experience of making an appointment as good

ICS Average: 59%    National average: 56%

Your last appointment

91% were given a time for their last general practice appointment

ICS Average: 87%   National average: 90%

80% say the healthcare professional they saw or spoke to was good at giving them enough time during their last general practice appointment

ICS Average: 83%    National average: 83%

81% say the healthcare professional they saw or spoke to was good at listening to them during their last general practice appointment

ICS Average: 83%   National average: 83%

79% say the healthcare professional they saw or spoke to was good at treating them with care and concern during their last general practice appointment

ICS Average: 83%       National average: 83%

86% were involved as much as they wanted to be in decisions about their care and treatment during their last general practice appointment

ICS Average 89%     National average: 93%

88% had confidence and trust in the healthcare professional they saw or spoke to during their last general practice appointment

ICS Average: 93%   National average: 93%

77% felt the healthcare professional recognised or understood any mental health needs during their last general practice appointment

ICS Average: 80%   National average: 81%

86% felt their needs were met during their last general practice appointment

ICS Average: 91%     National average: 91%

Your health

65% say they have had enough support from local services or organisations in the last 12 months to help manage their long-term condition(s)

ICS Average: 64%    National average: 65%

Overall experience

70% describe their overall experience of this GP practice as good

ICS Average: 72%    National average: 72%

 

 

 

 

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